How can we
help you?
Answers to the questions we get asked the most. Can't find what you need? Our support team usually replies within 24 hours.
How long does shipping take?
Orders are delivered in 4–10 business days via tracked courier. International orders typically arrive in 4–10 business days. You'll get a tracking link as soon as your order ships.
How do I track my order?
Visit our Track Order page and enter your order number and email. You'll also receive a tracking link by email once your order ships.
Do you ship internationally?
Yes — we ship to most countries in Europe, North America, and Australia. Delivery times and shipping costs are calculated at checkout based on your location.
Can I change or cancel my order?
We process orders quickly — usually within 24 hours. If you need to change or cancel, email us at info@testolabs.co immediately and we'll do our best to catch it before it ships.
How do I take Testo Prime?
Take 2 capsules daily with food — preferably in the morning. Consistency matters more than timing. Most men feel the first effects within 2–4 days, and testosterone levels can be up to 140% higher after 30 days.
Are there any side effects?
Testo Prime is built from 100% natural, clinically-dosed ingredients and is generally well tolerated. That said, if you're on medication, have a medical condition, or are unsure — check with your doctor first.
How long until I feel results?
Most men feel the first change within 2–4 days — better energy, easier mornings. Drive and libido return in the first week. After 30 days testosterone levels can be up to 140% higher — verified by blood tests, not just feeling.
Can I take Testo Prime with other supplements?
Yes — Testo Prime stacks well with most common supplements like creatine, protein, and multivitamins. Avoid doubling up on standalone zinc or ashwagandha, since they're already in the formula.
Is this safer than TRT?
Testo Prime is a natural support supplement — it supports your body's own testosterone production using research-backed herbal extracts, amino acids, and minerals. Unlike TRT, it does not introduce exogenous hormones, require injections, blood work, or lifelong commitment.
How do subscriptions work?
Subscribing saves you money and guarantees you never run out. You'll automatically receive a fresh bottle every month at a discounted rate, and you can pause, skip, or cancel any time from your account.
How do I cancel my subscription?
Log into your account or email us at info@testolabs.co — we'll cancel or pause it immediately, no questions asked. No hidden fees, no "retention" games.
Can I skip a month?
Absolutely. You can skip any delivery directly from your account, or just email us and we'll take care of it.
What's your refund policy?
We offer a 90-day satisfaction guarantee on all orders. If you're not happy with Testo Prime, email us within 90 days of receiving your order and we'll refund you — even if the bottle is empty. No return fee, no forms.
How do I request a refund?
Email info@testolabs.co with your order number and the reason for the return. We'll respond within 24 hours (Mon–Fri) with next steps.
What if my product arrived damaged?
Send us a photo of the damage at info@testolabs.co and we'll replace it free of charge — no need to return the original.
Still need help?
Our team replies to every email personally, usually within 24 hours on weekdays.
Contact Support