Privacy Policy
1. Who we are
TestoLabs ("we", "our", "us") is a UK-based men's health brand. This Privacy Policy explains how we collect, use, and protect your personal information when you visit testolabs.co or purchase our products.
If you have any questions, you can contact us at info@testolabs.co.
2. Information we collect
We collect information you provide directly — including your name, email address, shipping address, billing address, phone number, and payment details — when you place an order, sign up for our newsletter, or contact our support team.
We also automatically collect certain information when you visit our site, including your IP address, browser type, device information, pages visited, and referral source. This helps us improve the website and understand how visitors interact with our content.
3. How we use your information
- To process and ship your orders
- To send order confirmations, shipping updates, and customer support replies
- To send marketing emails (only if you opt in)
- To prevent fraud and protect our site
- To improve our products, website, and customer experience
- To comply with legal obligations
4. Who we share it with
We share your information only with trusted third-party service providers who help us operate our business — such as our payment processor, shipping carriers, email marketing platform, and analytics providers. These providers are contractually required to protect your data and use it only for the purposes we specify.
We do not sell your personal information to third parties.
5. Cookies
We use cookies and similar technologies to remember your preferences, keep you logged in, analyze site traffic, and personalize your experience. You can disable cookies in your browser settings, though some features of the site may not function properly.
6. Your rights
Under UK GDPR, you have the right to access, correct, delete, or export your personal information at any time. You can also opt out of marketing communications by clicking "unsubscribe" in any email we send you, or by contacting us at info@testolabs.co.
7. Data retention
We keep your personal information only as long as necessary to fulfill the purposes described in this policy — including to comply with legal, accounting, or reporting requirements.
8. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. All payment details are encrypted and processed via PCI-compliant providers.
9. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes means you accept the updated policy.